Frequently Asked Questions

 

We are happy to answer all your questions about our products, the KAUFMANN brand and the entire purchasing and returns process. Simply use the group filters shown below or the search function for this. If you do not receive an answer to your question, we will be happy to answer it by email or by telephone on +49 (0) 6108.6006 800 (Mon-Fri, 9 a.m. - 6 p.m.).

 

How much are the shipping costs?

EU: For shipping within the EU, Norway and Switzerland we charge EUR 11.95 per order.

Please note that for orders with delivery country outside the EU, any additional costs incurred, such as custom duties and taxes, must be borne by the buyer.

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